How do I fix 'The message could not be sent because one of the recipients was rejected by...'
The following article details how to fix the error messages listed below. The most likely cause of this error message is not having 'My Server Requires Authentication' selection enabled in your email client.
The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'someone@example.com'. Subject 'test', Account: 'mail.yourdomain.com', Server: 'smtp.yourdomain.com', Protocol: SMTP, Server Response: '501 This system is not configured to relay mail from <you@yourdomain.com> to <someone@example.com> for xx.xx.xx.xx', Port: 25, Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC79
The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '<someone@example.com>'. Subject: '<Test>', Account: '<Test>', Server: '<smtp.example.com>', Protocol: SMTP, Server Response: '550 <someone@example.com>... Relaying Denied', Port: 25, Secure (SSL): No, Server Error: 550, Error Number: 0x800CCC79
The message could not be sent because one of the recipients was rejected by the server. The rejected email address was 'someone@example.com'. Subject 'test', Account: 'mail.yourdomain.com', Server:'smtp.yourdomain.com', Protocol: SMTP, Server Response: '550 not local host 'example.com', not a gateway', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
To resolve this error message, please follow these steps:
- Open your mail client.
- From the Tools menu, select Accounts.
- Select your mail account and click Properties.
- Select the Server tab and check the box next to My server requires authentication.
- Click OK.
You should now be able to send your email successfully.
APPLIES TO
| • | Outlook Express |
| • | Microsoft Outlook 2000 |